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Category: Computing
  • Your pay will be discussed at your interview
  • Req. Number: 3205
    Job Overview:

Job code: lhw-e0-86575753

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M. C. Dean, Inc.

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  Job posted:   Thu Mar 22, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
M.C. Dean, Inc. is the nation's premier electrical design-build and systems integration firm for complex, mission-critical organizations. M.C. Dean's capabilities include electrical, electronic security, telecommunications, life-safety, instrumentation and control, and command and control systems. M.C. Dean, Inc. serves a diverse group of markets including Fortune 1000 corporations; universities; high tech and biotech firms; Federal; state, and local government clients; and other organizations with large scale, complex, and mission-critical infrastructure needs. Established in 1949, M.C. Dean, Inc. has earned a reputation as an innovator and pioneer. Headquartered in Dulles, Virginia, M.C. Dean, Inc. employs more than 2,500 professionals in offices throughout the Eastern United States, Europe and the Middle East.
M.C. Dean, Inc. offers an excellent benefits package including a competitive salary; medical, dental, vision, life and disability insurance; paid-time off; tuition reimbursement; 401k Retirement Plan and Military Reserve pay offset.
For more information about our company, you can visit
Candidate will provide technical support and troubleshoot desktops, laptops, Printer-Plotters and/or systems hardware and software. The position requires strong desktop troubleshooting skills and attention to detail in a fast-paced work environment. An A+ certification, at least 3 years of experience working within a helpdesk system and an associate's degree or comparable experience in IT are required for this position. This position requires between four (2) and three (3) years of experience as a HelpDesk/Network Administrator.

Job Description:

+ Screens, refers and diagnoses internal inquires and work requests as they relate to maintenance of company computing resources and their related systems.

+ Installs, configures and upgrades computer hardware and software.

+ Provides end-user hardware and software troubleshooting and support.

+ Comfortable providing support in person, over the phone and online to end users.

+ Candidate will be required to provide support to Windows clients, iOS and Android based mobile devices. Experience with Mac OSX is a big plus

+ Familiar with the latest Windows Desktop technologies, specifically in areas of printer, user management and KMS.

+ Creates and modify accounts within Active Directory.

+ Strong understanding of NTFS permissions, and Active Directory group management.

+ Install, configure and support both local and network print devices.

+ Familiar with desktop imaging solutions, specifically Imagex and .wim files. Candidate will need to maintain and update images for several computer models.

+ Ability to work in a fast paced environment while still providing high level of support.

+ Strong written and spoken communications skills.

+ Possesses strong time management skills and the ability to work within a small helpdesk team.

+ Provide support and mentoring for less experienced network administrators.

Job Requirements:

+ Knowledge of advanced Workstation OS.

+ Strong knowledge of Print-Server services and its use.

+ Knowledge of TCP/IP

+ Follow documentation of infrastructure network hardware.

+ Follow documentation of infrastructure server infrastructure.

+ The incumbent must possess an Associate's degree or equivalent experience in CIS.

+ Microsoft Certified MCDST (Microsoft Certified Desktop Support Technician) or equivalent experience is very helpful.

+ High school diploma with six to eight years of experience or an Associates degree with four to six years of experience or a Bachelors degree with two or less years of experience.

- This position may require ongoing or intermittent use of a company vehicle. Selected candidates must possess an acceptable driving record in accordance to our policy.

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